PEOPLE

GOAL

Increase the number of faculty, staff, students and alumni from diverse backgrounds.

Action

Construct and act upon a plan to recruit a diverse student body.

Success Measure

Increase the enrollment of students from diverse backgrounds for the Class of 2019.

For more information, please see the Recruiting Plan.

Completed: Dec 2014

Status

Completed: Dec 2014

Reestablish the Profile for Success program, a pipeline program for encouraging
students from diverse backgrounds to pursue careers in dentistry.

Obtain support ($42,000) for the Summer 2015 program.

Completed: Nov 2014

Engage the alumni to support an endowment for the Profile for Success program to sustain it in perpetuity.

Establish the Profile for Success endowment with a lead gift of $75,000.

Completed: Jan 2015

The Profile for Success program is sustained for three years.

Support is obtained for 10 participants for 6 weeks.

Completed: Jun 2015

Establish an Ambassador program to assist with the recruitment of students.

Increase twofold from 2015 the number of students from diverse backgrounds that matriculate.

Sustain the 2016 count of students from diverse backgrounds that matriculate.

Completed: May 2016

 

Completed: Jun 2017

Engage the alumni to support an endowment for the Profile for Success program to sustain it in perpetuity.

Increase the Profile for Success endowment to $150,000.

Completed: Dec 2016

In response to the 2015 Climate Study, build into the fabric of the school ongoing cultural competency training.

100% of incoming dental students receive unconscious bias training.

Incoming dental, dental hygiene and graduate students receive unconscious bias training.

25% of faculty and staff unconscious bias training.

Planning for Cultural Competency training is added to the duties of the Office for Diversity and Inclusion.

Completed: May 2017

The Profile for Success program is sustained for three years.

Submit a grant to an external support.
Sept 2017: Internal funding received for 3 years.

Completed: Dec 2017

Establish an Ambassador program to assist with the recruitment of students.

Sustain the 2017 count of students from diverse backgrounds that matriculate.

Competed: Feb 2018

Develop a website to connect applicants from diverse backgrounds with student peers at the School of Dentistry.

Website developed.

Completed: Jan 2018


GOAL

Foster individualized career development and create an environment that inspires optimal, rewarding, and enjoyable faculty, staff, and student performance.

Action

Complete climate study to determine current state of satisfaction of our dental school community.

  • Finalize the study.

  • Share results with school community.

  • Select one or two most critical areas to improve based on the study.

Success Measure

Status

Completed: Jun 2015

Write a diversity, equity and inclusion strategic plan that aligns with the campus plan and resolves issues identified in by the Climate Study.

A new committee, MAC/Implementation Committee, is formed.

Respond to the recommendations in the Climate Study.

Submit an approved School of Dentistry diversity, equity and inclusion plan for incorporation into the campus plan.

Completed: Aug 2015

 

Completed: May 2016

Completed: Jan 2016

Improvements suggested by the Multicultural Affairs Committee are incorporated.

Completed: Jan 2016

Pilot the Staff Mentorship and Ambassador Program with 4 existing staff.

4 staff are matched with a mentor, meet biweekly for 3 months and then monthly for three months.

Completed: Aug 2017

Make improvements to the Staff Mentorship and Ambassador Program.

Interview the 4 pilot mentees, as well as their supervisors and mentors to identify improvements to the program.

Completed: Sep 2017

Conduct a series of of cultural competency training sessions.

Student Attendance = 100%
Faculty and Staff Attendance => 20%

Completed: Jan 2018


Education

GOAL

All predoctoral dental graduates demonstrate critical thinking during the course of patient care.

Action

Agree upon definition of critical thinking that can be used across the school.

Success Measure

Definition agreed upon and posted on Academic Affairs website or MiTools.

Status

Completed: Jan 2015

Audit the Curriculum to determine where critical thinking is being taught and assessed.

The curriculum audit is documented in a report, and also in our 2016 accreditation self study.

2015 Curriculum Audit

Completed: Oct 2015

Map critical thinking skills development across the disciplines and vertically through the DDS curriculum.

Critical thinking skills are developed from D1-D4, in preclinics/clinics, biomedical sciences/oral medicine and vertically integrated through the foundation sciences and clinical didactic courses as measured by grading rubrics.

Completed: Dec 2015

Utilize clinical assessment to promote critical thinking by students in the course of patient care.

A standardized assessment, using a critical thinking rubric (a listing of assessment criteria, or what counts, and the levels of quality from excellent to poor), is implemented in the Comprehensive Care course.

A new clinical assessment tool is developed that measures a student’s ability to articulate their reasoning and provide evidence for their decisions in diagnosis, risk assessment, treatment planning and treatment delivery during the course of patient care.

100% of graduating dental students successfully articulate their reasoning and provide evidence for their decisions in diagnosis, risk assessment, treatment planning and treatment delivery during the course of patient care as measured by the new assessment instrument.

Completed: May 2017


GOAL

Incorporate time, flexibility, and guidance in the curriculum to cultivate personalized student development.

Action

Hire a director of Pathways Program, and Curriculum Assessment and Integration.

Success Measure

Hire a director.

Status

Completed: Oct 2015

Redefine the structure of Pathways and its associated projects, electives and time based on outcomes data from students, faculty and staff.

 

A centralized student and faculty dashboard supports the assessment of clinical competency throughout the curriculum.

New Pathways structure defined.

Faculty Retreat.

Implement the new Pathways model.

 

Software selected.

Dashboard implemented.

Completed: Jul 2016

Completed: Jan 2016

Completed: Sep 2016

 

Completed: Dec 2017

Completed: May 2018


Research & Discovery

GOAL

To bolster our research programs to ensure excellence and stability.

Action

Create a schoolwide mentoring plan that aligns with departmental mentoring plans and addresses the needs of faculty at all levels: junior, mid-career, and senior.

Success Measure

100% of tenure track assistant professors are actively working with a mentoring team by January 2016.

STatus

Completed: Jan 2016

Implement the critical portions of the strategy.

A mentoring program is in place to support 100% of associate professors and professors without extramural funding to successfully apply for extramural funding.

Completed: Jan 2016


GOAL

Advance the school research foci in an environment that fosters collaboration, cooperation and resource sharing.

Action

Draft a research incentive program which supports the transition to independent funding that covers the faculty responsibility (FR) portion of the a faculty member's salary.

Success Measure

Draft document is ready for vetting with the faculty.

Status

Completed: Jan 2017

Vet the proposed research incentive program with the tenure track faculty.

Revised program is ready for piloting with the faculty.

Completed: Apr 2017

Pilot the revised research incentive program with two tenure track faculty.

Pilot faculty earn a greater portion of their FR than the previous year.

Completed: Apr 2017


GOAL

Accentuate the school's stature as a center for outstanding research training with seamless incorporation of research into education and patient care.

Action

Establish a research training program for principal investigators and study team members to promulgate best practices. It should occur during the on-boarding process and at annual intervals thereafter.

Success Measure

Principal investigator training program developed and launched.

 

First training session held and participants report research operations knowledge improved.

Study Team training program developed and launched.

Status

Complete: Mar 2017

 

Completed: Sep 2017


Patient Care

GOAL

Develop unique interdisciplinary/interprofessional programs that include education, patient care and research.

Action

Convene an interdisciplinary task force to investigate interdisciplinary programs at the graduate level.

Success Measure

Submit a report with recommendations to the dean.

Status

Completed: Nov 2016


GOAL

Improve the patient experience at the UM School of Dentistry.

Action

Convene a group of faculty, students, and staff to design and carry out strategies to decrease the time it takes for a new patient:

  1. To have their appointment in the Patient Admitting and Emergency Services (PAES) clinic.

  2. To have their treatment plan completed.

Success Measure

Decrease the time a new patient waits for an appointment in the Patient Admitting and Emergency Services (PAES) clinic from 34 days (measured in 2007) to 21 days.

Decrease the time it takes, once a student dentist is notified that they have a new patient, for the treatment plan to be completed from 50 days (measured in 2007, 44 days measured in 2011) to 30 days.

Status

Completed Nov 2015

 

Completed: Dec 2016

Treatment plans for new patient completed in 29 days


GOAL

Engage the University of Michigan constituency through a focused marketing plan.

Action

Improve the appearance and functionality of our web site for patients.

Success Measure

An interactive hands-on session with students, faculty and staff to gather is completed.

Status

Completed: Dec 2017

Gather feedback regarding the interface of the Patient Care website.

 

Evaluate weekend clinics as a method of screening new patients.

Upgrade the interface for the Patient Care website.

 

Number of visits each month improves 10% with new webpage design.

 

Complete 1 weekend clinic.

Completed: Oct 2016

 

Completed: Oct 2017

Number of visits increased 13% in the year after the launch of the revised website

 

Completed: Mar 2018

Create a portal for outside dentists to make referrals.

Portal for external referrals is created and used by 2 departments.

 

Oral Surgery online referral

Completed: Jun 2018

 

Completed: May 2018


GOAL

Develop unique interdisciplinary/interprofessional programs that include education, patient care and research.

Action

Convene an interdisciplinary task force to investigate interdisciplinary programs at the graduate level.

 

Convene an interdisciplinary group to plan the implementation of the recommendations of the November 2016 Interdisciplinary Program Group report.

Success Measure

Submit a report with recommendations to the dean.

 

Implementation plan completed.

Status

Completed: Nov 2016

 

Completed: Aug 2017

Interdisciplinary Implementation Committee makes recommendations for improvements in the graduate programs.

Recruit a Director of Interdisciplinary Programs to implement the recommendations of the Interdisciplinary Program Group.

Report completed.

 

Director hired.

Completed: Apr 2017

 

Completed: Apr 2018


Responsible Growth & Sustainability

GOAL

Engage Dentistry stakeholders with a comprehensive, understandable and transparent financial reporting system that educates and inspires ownership laying the foundation for sustainable growth.

Action

Individual reports for FY15 used for this purpose are included in the ongoing transparency material below.

Success Measure

90% of the key stakeholder groups demonstrated a 17% improved understanding of the school's clinical and overall financial status as measured by pre- and post-surveys.

Status

Completed: Jul 2015

Overall financial situation:

  1. FY2018

  2. FY2017

  3. FY2016

  4. FY2015

Clinic finances:

  1. FY2018

  2. FY2017

  3. FY2016

  4. FY2015

Research activity:

  1. FY2017

  2. FY2016

  3. FY2015

Presentations about the school's clinical and overall financial status are made to and feedback received from key stakeholder groups, as well as are made available to the entire school community via the intranet.

Completed: Dec 2014


GOAL

Employ performance indicators that support decision-making linked to strategic priorities.

Action

Establish an overall financial plan for the School

Success Measure

Establish criteria to measure success in terms of positive operating results for each of the next five years as demonstrated on the 5-year projection tool that is part of the Provost budget process.

 

Create a dashboard that demonstrates the annual progress on the most salient factors in the overall financial plan. Show each item of the dashboard in terms of green - yellow - red indicators for progress toward goals so users can easily see where we stand in the action.

Status

Completed: Dec 2015

The overall financial plan was accepted by the School Leadership.

 

Completed Jan 2017
The 15-16 overall financial presentation has been placed on the web accessible to the community. It has green - yellow - red indicators to serve as indicators for progress in each major component in the plan.


GOAL

Identify sources of revenue and implement operational efficiencies focused on the school's missions resulting in sustainable growth. (Increase revenue, decrease expenses.)

Action

Engage personnel for feedback to identify ideas that will achieve revenue growth and constrain expenses.

Success Measure

Six actionable ideas have been developed.

Status

Completed June 2018