GOAL

Engage the University of Michigan constituency through a focused marketing plan.

SUCCESS MEASURE

Identify and offer incentives to expand sources of revenue and implement operating efficiencies focused on the school’s mission resulting in sustainable growth. (Increase revenue, decrease expenses.)

Action

The renovation of the school is an opportunity to streamlining operations.

Success Measure

Centralize the clinics front desk/reception personnel to reduce 3 FTE.

 

Decrease utility costs by more than 5% through refreshed mechanical electrical, and plumbing systems.

Status

On Schedule

Achieve By: 6 months after new clinics open

 

On Schedule

Achieve By: 6 months after renovation completed


Action

Expand the corporate footprint in the school.

Success Measure

1-2 faculty attend the 2018 Network of Academic Corporate Relations Officers (NACRO) meeting.

Status

On Schedule

Achieve By: Jul 2018


Action

Offer a one week preparation course for non-US trained dentist interested in applying for US DDS/DMD degree programs.

Success Measure

16 students have participated in the first on-site course.

Status

On Schedule

Achieve By: Dec 2018


Action

Graduate clinics increase their chair utilization rate.

Success Measure

Two graduate clinics measure their chair utilization over a 3-6 month period and set goals to raise their utilization rates by 5-10%.

Status

On Schedule

Achieve By: Dec 2018


Action

Work with ICE to automate the process of posting lockbox payments.

Success Measure

Launch ICE with automated lockbox payments.

Status

On Schedule

Achieve By: Dec 2019


Action

Engage personnel for feedback to identify ideas that will achieve revenue growth and constrain expenses.

Success Measure

Six actionable ideas have been developed.

Status

On Schedule

Achieve By: Feb 2019


Action

Offer open sessions for staff to come with ideas to achieve this goal and reinforce actionable ideas with office celebrations and recognition at School events.

Success Measure

Plans have been put in place to implement 1 or 2 of these ideas. Recognition has been made part of the annual School celebration.

Status

On Schedule

Achieve By: Jun 2019


ACHIEVEMENTS

GOAL

Engage Dentistry stakeholders with a comprehensive, understandable and transparent financial reporting system that educates and inspires ownership laying the foundation for sustainable growth.

Action

Individual reports for FY15 used for this purpose are included in the ongoing transparency material below.

Success Measure

90% of the key stakeholder groups demonstrated a 17% improved understanding of the school's clinical and overall financial status as measured by pre- and post-surveys.

Status

Completed: Jul 2015

Action

Overall financial situation:

  1. FY2017
  2. FY2016
  3. FY2015

Clinic finances:

  1. FY2017
  2. FY2016
  3. FY2015

Research activity:

  1. FY2017
  2. FY2016
  3. FY2015

Success Measure

Presentations about the school's clinical and overall financial status are made to and feedback received from key stakeholder groups, as well as are made available to the entire school community via the intranet.

Status

Completed: Dec 2014


GOAL

Employ performance indicators that support decision-making linked to strategic priorities.

Action

Establish an overall financial plan for the School

Success Measure

Establish criteria to measure success in terms of positive operating results for each of the next five years as demonstrated on the 5-year projection tool that is part of the Provost budget process.

 

Create a dashboard that demonstrates the annual progress on the most salient factors in the overall financial plan. Show each item of the dashboard in terms of green - yellow - red indicators for progress toward goals so users can easily see where we stand in the action.

Status

Completed: Dec 2015

The overall financial plan was accepted by the School Leadership.

 

Completed Jan 2017
The 15-16 overall financial presentation has been placed on the web accessible to the community. It has green - yellow - red indicators to serve as indicators for progress in each major component in the plan.


Stewards: Michael Fox, Director of Budget and Financial Planning and Jacques Nör, Chair of Cariology, Restorative Sciences and Endodontics